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What can AssetMapr do?


  • Assets

    • All the assets (IT and non IT) can be entered online
    • Easily installable agents for Windows/Linux & Mac machines
    • Entire details about the computer in an easily readable format
    • Key Asset properties can be configured as per your existing nomenclature
    • Ability to see all the tickets raised for an asset
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  • Contracts

    • Captures all relevant info about contracts
    • Scanned contract (File) Upload feature
    • Multiple contracts supported
    • Assets can be tagged to contracts
    • Copy contract feature provided to assist during annual contract renewals
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  • Tickets

    • Tickets can be raised against any assets
    • Key ticket properties can be configured as per your existing nomenclature
    • Facility to capture notes during the lifecycle of a trouble ticket
    • Service providers can view & update tickets raised for the assets maintained by them
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  • Providers

    • Maintain information about your vendor and their technicians
    • Supports multiple vendors & multiple technicians
    • Vendors can access the system & update the ticket status leading to quick turnaround
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  • Technicians

    • Maintain information about your vendor and their technicians
    • Supports technicians login
    • Technicians can access the system & update the ticket status leading to quick turnaround
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  • Dashboard/Alerts

    • Get alerted when your contracts are expiring
    • Get notified by email when your contracts need action
    • Get updates about hardware changes in your active assets
    • Get an overall graphical view of your asset status, current ticket status and technician response rate to tickets
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Start connecting with your assets today

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Select a Profile

Admin

Full access
User has access to all features

Technician

Restricted access
Technician specific tickets, related assets